Vacation Bug? Creative Touchpoints that Make People Say Wow!

When you make the normal unexpected – sparks ignite!

After sending out this month’s e-newsletter, I received many (many, many!) auto-responder messages that said something  like …”I am away on vacation and will be returning to the office August 15th. I will respond to your email then. Thank you.”


But then I received one (one and only one) like this …

“Vacation Bug Attacks Richard Lannon (August 2nd to August 12th, 2013).

It happens this time every year. Richard Lannon has been stricken by the vacation bug. This illness tends to attack him every year around the same time. It is a summer prone illness. Family forbid him to interact with business associates and sometimes friends as it takes away from the required recuperation period. Rest, relaxation and isolation are the key to weathering the vacation bug and overcoming this serious time of year need. Fun with his sons are the other solution. Expected recovery date is August 12th, 2013. Until then Richard has no choice but to be off-line.

When asked, Richard said it saddens him that he can’t be hot wired to his work during this period of time and wanted to ensure he will connect with his business associates and friends once the appropriate isolation and recuperation period has expired. Unless it is urgent, don’t expect a response till after August 12th, 2013.

All is good though as Richard is good to his word and will respond promptly upon his relief of the Vacation Bug.”


 If you want to stand out from the crowd, if you want to give people a little smile in their otherwise ho-hum workday, consider using an under-utilized touchpoint like an auto-responder to add a little spice to life.  I have to imagine my colleague Richard (  made a little fun for himself  along the way too.
Have a memory-filled day!
Steph  🙂

Stephanie Staples
, CSP* is the author of When Enlightening Strikes – Creating a Mindset for Uncommon Success and an internationally acclaimed motivational speaker. She empowers audiences & clients across North America to bring their ‘A’ game to work and to life. Stephanie has a special interest in working with and empowering nurses and healthcare providers. She happily calls Winnipeg, Manitoba, Canada home.  You can get loads of complimentary resources to help with issues such as work/life balance, wellness, stress management and happiness in general, as well as find out more information about her coaching and speaking services at

* Certified Speaking Professional (CSP), conferred by the National Speakers Association is the speaking profession’s international measure of professional platform proficiency. Less than 10 percent of speakers have earned this credential and are recognized as some of the best in their fields. Stephanie was one of only five professional speakers in  Canada (and the only woman) to attain this designation in 2013.



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