I had an encounter with a rude customer service agent the other day. When I asked her for help, she literally leaned in towards me, pointed her finger at me and said in the most condescending voice, “I’ll deal with you later.” Gulp. I am a sensitive person and it … Continue reading Time to be Rude?
I heard a discussion on the radio about Sofia Loren and her ‘secrets’ for positive aging. Now many of us have a different type of beauty than she exudes and I confess to thinking that it was highly unlikely that any thing she said would apply to me. But, as … Continue reading Stifle the Ughs
Stop counting on willpower. Have you been envious of people who seem to have so much willpower it never seems to wane? Well if it makes you feel any better, nobody, no – no – nobody has infinite willpower to behave exactly as they wished from now until eternity. And, … Continue reading Stop Counting on Willpower
Be where you are. Do you ever find when you are at work you are thinking about everything that you are missing at home and when you are at home, you are spending too much time thinking about work. When you are on a date night with your honey, is … Continue reading Be Where You Are
I would like to tell you this because… When you set up a conversation like this, it’s like a signal to the other person, it helps prepare them for the message you are about to deliver. That was just one of my learnings today from Pat Hirst, author of In a Perfect … Continue reading I would like to tell you this because…
I asked the flight attendant my ‘famous’ question, “Tell me something beautiful, loving or kind you have seen done on a plane.” This smiling woman didn’t even have to think, she answered immediately. “That’s easy, it’s when I see a couple who are sitting across the isle from each other … Continue reading Unconscious Acts
I passed by a drink machine the other day and the sign said Out of Order. Oh man, that sign resonated with me at that moment. I had felt out of order for the last few days.It was the weekend and we expect them all to be good, ’cause – … Continue reading Out of Order
Don’t underestimate the family meals. So many families, with the rush of scheduling, are not getting the full bang for their buck at mealtime. Eating together is about more than just eating together. Here are a few things that you can implement this week to make family mealtimes more meaningful … Continue reading Making Mealtimes Rock!