Three Point Communication


Master Three-Point Communication Have you ever had to deliver negative feedback and found it extra difficult because the person in question didn’t take it so well, maybe they took it  little to personally. We have been well trained to communicate using the benefits of eye to eye contact (or two … Continue reading Three Point Communication


Know When to Take Action

little things

Know when to take action Your colleague is late and it’s affecting you. Your spouse says that certain word that gets your back up. Your kid left something at the top of the stairs instead of bringing it downstairs. You caved and had the extra slice of pizza even though … Continue reading Know When to Take Action